Refund Policy – Rashiqa Hijab Shop

At Rashiqa Hijab, we are committed to ensuring your satisfaction with every purchase. Our Refund Policy is designed to provide clarity on the circumstances under which you may be eligible for a refund.

1. Eligibility for Refund:

– Refunds are processed for items that are defective, damaged upon receipt, or if there is an error on our part in fulfilling your order.

2. Return Initiation:

– To initiate a refund, please contact our customer support team within [X] days of receiving your order. You can reach us through the contact details provided on our “Contact Us” page.

3. Required Information:

– When initiating a refund, provide your order number, a clear description of the issue, and supporting evidence such as photographs of the defective or damaged items.

4. Return Shipping:

– We may request you to return the item. Please follow our Returns and Exchanges policy for detailed instructions on returning products.

5. Inspection and Approval:

– Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. Refunds are processed based on the condition of the returned item.

6. Refund Process:

– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] business days.

7. Non-Refundable Items:

– Certain items are non-refundable, including gift cards and downloadable software.

8. Late or Missing Refunds:

– If you haven’t received a refund within the stipulated time, please check your bank account, contact your credit card company, or recheck your payment method. If the issue persists, contact us for assistance.

9. Exchange Policy:

– If you prefer an exchange for a defective or damaged item, please refer to our Returns and Exchanges policy for detailed information.

10. Contact Us:

– For any questions or concerns related to refunds, please contact our customer support team through the information provided on our “Contact Us” page.

Note:

– Rashiqa Hijab reserves the right to update or modify the Refund Policy at any time. Please review this policy periodically for changes.

We appreciate your trust in Rashiqa Hijab, and we are dedicated to ensuring a positive shopping experience for our valued customers.