Rashiqa Hijab - Shipping and Returns Policy
Shipping Policy
At Rashiqa Hijab, we strive to make your shopping experience enjoyable and convenient. Below is our detailed Shipping Policy:
Processing Time
Your satisfaction is our priority. Orders are processed and dispatched within 1-2 business days from the date of purchase. We aim to get your exquisite hijabs to you as swiftly as possible.
Shipping Methods
Choose from a variety of shipping options during the checkout process. Options include standard and expedited shipping, with costs calculated based on the destination and selected shipping method.
Domestic and International Shipping
We are pleased to offer both domestic and international shipping options. For our international customers, please note that any customs duties or taxes imposed by your country are the responsibility of the recipient.
Shipping Rates
Shipping costs vary depending on the destination and the selected shipping method. The rates will be clearly presented during the checkout process, allowing you to make an informed decision.
Tracking Information
Once your order is shipped, a confirmation email with a tracking number will be sent. This allows you to monitor the status and location of your package in real-time.
Returns Policy
We want you to be completely satisfied with your Rashiqa Hijab purchase. Please read our Returns Policy to understand the terms and conditions regarding returns:
Eligibility
If, for any reason, you are not happy with your order, we accept returns within 30 days from the original purchase date. To be eligible for a return, the item must be unused, unworn, and in its original packaging with all tags attached.
Returns Process
To initiate a return, contact our customer service team with your order number and the reason for the return. Once approved, we will provide you with detailed instructions on how to return the item.
Refund or Exchange
Upon receiving the returned item, we will inspect it. If the item is in its original condition, we will process a refund to the original method of payment. Alternatively, you may opt for an exchange. Exchanges will be processed promptly, and the replacement item will be shipped to you.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
Contact Information
If you have any questions or concerns regarding our Shipping and Returns Policy, our dedicated customer service team is here to assist you: